1
“My child will be absent today.”
Use the online absence form so the school receives the written explanation it needs.
- Choose the student’s grade above.
- Enter the absence date and reason.
- Submit every required field and keep the confirmation.
Good to know: reporting the absence starts the review. The school still applies Policy 204 to decide how it is recorded.
2
“Why was my child marked absent today?”
The attendance system may show the absence before a written excuse has been reviewed.
- Confirm whether the student was present for the full scheduled day.
- If the student was absent, submit the correct written excuse.
- Check ParentVUE again after the school reviews the information.
- If the date or presence is wrong, contact the school with the student’s name and exact date.
Good to know: “absent” describes whether the student was present. “Excused” or “unexcused” is determined after the explanation is reviewed.
3
“I received a 3-day or 6-day letter. What does it mean?”
The notice means the record has reached a Pennsylvania attendance threshold. It is a prompt to review the dates, provide missing documentation, correct an error, and address anything making attendance difficult.
- Compare the dates in the notice with ParentVUE and your records.
- Use the separate letter-and-meeting guide for the exact next steps.
The supportive next step: a School Attendance Improvement Conference is designed to identify the root cause and build a workable plan with the family.
4
“My child handed in a paper note, but it is not showing.”
The fastest solution is to create a new, traceable submission instead of trying to determine where the paper copy went.
- Check the exact absence date in ParentVUE.
- Submit the correct online form for that date.
- State that a paper note was previously provided.
- Keep the online confirmation. If medical documentation is requested, provide another copy to the school office.
Elementary • K–6A note given to a classroom teacher may take time to reach the office. Use the K–6 form so the attendance team receives the information directly.
Middle/High • 7–12If a note given to the attendance office is not reflected in the record, use the 7–12 form and keep its confirmation.
For the future: an online confirmation shows when the family submitted the information and makes follow-up much easier.